Rental Conditions
- GENERAL CONDITIONS: The LESSEE declares to have received the vehicle in perfect condition, obliging itself to return it in the same conditions. The LESSEE is responsible for the damage caused to the vehicle, as well as its theft or loss. The LESSEE also receives an expert report with the damages, kilometers and fuel present in the vehicle at the beginning of the rental. In this part there is a table with the estimated values of the most common damages in vehicles. In the event of assessing damage to the return, both the LESSOR and the LESSEE shall be governed by said table. The LESSEE will leave a deposit. This deposit will be returned in full after a maximum of 7 calendar days if the vehicle is returned correctly. Part or all of the bond may be withheld for breach of the clauses of the contract.
- INSURANCE: The LESSOR offers the LESSEE a compulsory INSURANCE and civil liability, plus one for occupants according to conditions stipulated by the insurance company. It also offers insurance against accident for own damage (CDW) plus an INSURANCE against theft (TP), with a EXCESS on the rented vehicle. The LESSEE may be exempted from the EXCESS (SCDW) by paying the corresponding premium, which is reflected in the current general rate. In any case, and even with the exemption of a EXCESS, keys and locks, bottoms, roofs, wheels, glass, interior and upholstery are excluded from the coverage. Fuel error is also excluded. You can also take out a PREMIUM INSURANCE (SP) to cover the wheels, windows and locks. In no case are the theft of belongings from inside the vehicle included in the INSURANCE. Cleaning the vehicle, if the staff deems it appropriate, will incur a charge of between 60 and 150 euros. For mopeds and motorcycles, loss, theft or damage to helmets and keys, as well as breakage of the saddle upholstery, are excluded from the coverage. In case of theft, the LESSEE must present the pertinent complaint and the vehicle keys or the INSURANCE will be invalidated. In the event of an accident, it must be immediately communicated to the LESSOR and present the accident report correctly filled out and validated by the insurance company or the INSURANCE will be invalidated. The INSURANCE will also be invalidated, in the following cases: a) The vehicle is driven by a person other than the TENANT or ADDITIONAL DRIVER.
- b) The driver violates the laws of the Highway Code.
- c) Damages are caused intentionally.
- d) More people than authorized are mounted in the vehicle
- e) The vehicle is driven off the road
- f) The driver drives under the influence of alcohol or other narcotic substances.
- g) The LESSEE dedicates it to any activity, when it directly or indirectly implies subletting the vehicle.
- h) The vehicle is driven negligently and this leads to the breakage or notable wear of one or more of its parts.
- REPAIRS: The LESSOR will not pay the amount of the repair carried out by people who do not have written authorization, and is not responsible for any agreement between the LESSEE and a person outside the company. In case of breakdown, the LESSOR needs a minimum time to solve the problem. This time is estimated at 72 business hours. In case of having to request crane assistance for reasons beyond the control of the company (leaving lights on, loss of keys, breakage of the bowler, etc.), the LESSOR will charge an amount of between 100-150 euros for such assistance, unless it is has offered and contracted roadside assistance.
- RETURN OF THE VEHICLE: The LESSEE must deliver the vehicle at the agreed place and time. If the vehicle is returned earlier, the LESSEE will not be entitled to any refund. In case of late return, the LESSEE will be charged the corresponding rental days according to the current current rate and not the initial rental rate, plus a penalty of 25 euros per day. In any case, the LESSOR offers a courtesy hour to the scheduled return. If the vehicle is parked at the K10 Rent a Car facilities while it is leased, a 30 euro penalty will be charged. Returns outside office hours must be requested at the beginning of the rental, and only under acceptance of the LESSOR. In case of return after hours, the LESSEE will continue to be responsible for the vehicle until the next opening of the premises where the return has been made. If the vehicle is not returned within the established period, the LESSOR is empowered to take over the vehicle or to require it in court. In case of modification or extension of your contract, you must notify the company at least 48 hours in advance and show up at the K10 Rent a Car premises. In any other case, vehicle availability cannot be guaranteed. Extensions requested by phone or email will not be accepted.
- GASOLINE AND FINES: They are in charge of the LESSEE. In case of returning the vehicle with a lower amount of fuel than the collection, the LESSEE will be charged the value of the missing fuel plus a refueling service of 17 euros. In the event that the Company receives a fine or penalty without prior notice from the driver, between 19-49 euros will be charged for management fees. This does not include the amount of the fine or penalty.
- EXTRAS CHARGES: The LESSEE authorizes the LESSOR to charge his credit or debit card, all the extra charges generated by the rental or return of the vehicle, even those generated once the rental has been finalized. It also authorizes to deduct these charges from the deposit deposited by the LESSEE at the beginning of the rental. There is a damage table annexed to this document displaying common damages and their Price per group.
- JURISPRUDENCE: In the event of a lawsuit arising from this contract, both parties submit to the courts of Ibiza, expressly waiving any other jurisdiction.
- LANGUAGE: There may be errors in the language translation. For the purposes of the contract, both parties will be governed by the conditions written in Spanish.